Refund policy

We accept returns and exchanges within 14 days of original purchase unless otherwise noted on the product detail page.

Items must be returned in pristine condition, unopened/unused, undamaged and in their original product packaging. The original shipping charge, if any, is not refundable. Any items that are damaged when we receive them are not eligible for a refund.

Once items are received and approved, the return will be processed within 14 days back to the original form of payment.


We encourage you to inspect your parcel upon receiving it to Please contact us immediately for a return label at

All returns must arrive back to us within 14 business days of the day you received your order. Please provide the following information in your email.

Email Subject: Return (Order Number)

Full Name

Order number

Order Date

Item(s) returning

Please note: Our products are sensitive to temperatures. Always handle them with care and store them in a cool, dry place so that they arrive back to us in the same condition that you received them. Please allow up to 14 business days for processing once we have received your return.